Preparation & Consultation Plan
For booked patients. It teaches, resolves each barrier once, protects the show, and builds a visual plan they can save to their phone.
- Two-way shared memory
- Correct Mountain Time speech
- Mobile plan and PDF
Campaign and journey are separate: the same knee patient uses B before booking and A after booking, without losing questions, goals, or Serena context.
For booked patients. It teaches, resolves each barrier once, protects the show, and builds a visual plan they can save to their phone.
For people who still need answers. It teaches first, moves toward booking, and preserves the conversation for the post-booking plan.
Each test starts fresh. Outbound AI calling remains disabled.